Zeversolar: Online Claim

Customer / Client Data

* Inquirer type

Company Name

* Contact Name

Please note that this Address will serve as the Shipping address in the case of an exchange

* Street

P.O. box not accepted

* Postal Code

* City

* State

* Country

* Email

* Phone

Mobile Phone

Installation Location

* Contact Name

* Street

P.O. box not accepted

* Postal Code

* City

* State

* Country

* Phone

Mobile Phone

Claim Data

* Inverter type

* DC switch

* Inverter model

Combox

* Display error message

* Date of purchase

* Inverter SN

Please make sure that the serial number is 16 characters long

Please make sure that the serial number is 12 characters long

* Installation date

* Fault date

* Proof of purchase
Max. 3 files à 5MB
Only PDF or images

The proof of purchase must include customer’s name, installation address, Zeversolar inverter model and the fact that it has been paid

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* Proof of Error
Max. 3 files à 5MB
Only PDF or images

Please submit a photo of the defect detail, the error message or the product serial number sticker

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Installation Environmental Conditions

* Short Description

* Detailed Error Description

System Data (optional)

PV Module Type

DC Input 1

DC Input 2

DC Input 3

Operation Voltage (Vdc/V)

Operating Current (Idc/A)

Grid Voltage (Vac/V)

Grid Frequency (Fac/Hz)

Estimated Wiring Length (m)

AS Control / monitor software