The staff of our Customer Interaction Center are not just willing to change the world of photovoltaics. They also have the instruction manual for doing so. In our case they even have three.

Call us if you have any questions or need help after having installed our inverters, and we will support you in finding the right solution with one of the three levels of customer support our Center offers.

Specialist hotline:

The dedicated staff of our specialist hotline will give you additional information about our products.


Technical support:

Our technicians also have direct access to R&D and the production departments for more expert support.


Logistic partner:

In case your device needs urgent replacement, we have local partners in every region to give you immediate support.

Our staff is available by phone or email from 9:00 a.m. to 5:00 p.m.; in Australia, in English, and in Europe, in English or German. In case you require further assistance, get in touch with our local teams here.



China (incl. Hong Kong, Macau)
Phone: +86 400-801-9996

Europe Region
Phone: +49 221 48 48 52 70

Rest of the world